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System Performance Officer

18/12/2024
12/01/2025
$69,758.00 - $80,726.00
Permanent - Full Time
MAFFRA DEPOT
Trades & Services

Full Time Ongoing

Water Services Band B: $69,758 – $80,726 per annum plus 11.5% statutory superannuation.

Location: Maffra Depot

About Southern Rural Water

Southern Rural Water (SRW) is a Victorian water corporation with nearly 170 staff, managing major dams, weirs, water licencing and more from Mallacoota through to the South Australian border. At SRW, we believe that diversity makes us stronger, and we are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to thrive and contribute to collective success. Through providing a flexible, always safe workplace and promoting employee development, we empower employees to contribute to our strategy of great value for customers and community through excellence in rural water management.

How We Support You

At Southern Rural Water, we recognise and prioritise the wellbeing and fulfillment of our staff members. Here's what we offer to ensure a balanced and rewarding work experience:

  • Embrace flexibility: We support various working arrangements including WFH, 9-day fortnights, tailor your work schedule to accommodate for school drop off and pick up hours.
  • Generous leave provisions: 15 days sick leave and 14 weeks paid parental leave to support you during life’s important moments!
  • Health and Wellbeing: Yearly reimbursement of up to $150 per financial year to support you in physical, mental and financial wellbeing.
  • Professional development: We support your growth through a range of internal and external training initiatives and offer study assistance programs to empower you to reach your full potential.
  • Employee Assistance Program: Receive comprehensive support for yourself and your family through our employee assistance program.
  • Salary Sacrifice: Salary Sacrifice options for vehicles, equipment, and superannuation to enhance your financial benefits. 
  • See what else we can offer you on our Careers Page!

Job Description

About the Role

Southern Rural Water is currently looking for a System Performance Officer to join our team in undertaking daily system operation, customer engagement and performance monitoring of automated delivery systems within the Macalister Irrigation District.

This is a dynamic role that offers variety and challenge, with responsibilities including coordinating meter readings, recording of maintenance issues, using the AMS database, and undertaking routine maintenance activities.

This opportunity will suit a team player with high level of attention to detail as you will work closely and collaboratively with our Planners, Technical Officers and Maintenance staff to rectify performance issues impacting automated delivery systems.

As the System Performance Officer, some of your responsibilities will include:

  • Engage directly with customers to ensure automated channels systems are meeting service requirements.
  • Monitor automated and SCADA controlled systems to ensure they are operating to meet customer service delivery and system performance expectations and targets.
  • Monitor, review and provide advice to action issues identified in the Channel Performance Report to rectify performance problems and defects.
  • Liaise with Water, Technical and Maintenance staff to ensure customer service and system performance levels are met.

About you

The successful candidate for this position will be able to demonstrate some of the desired experience and abilities below:

  • Understanding of the operation and maintenance of irrigation and drainage infrastructure or equivalent.
  • Exceptional verbal and written communication skills, with the ability to engage with internal and stakeholders at all levels.
  • Developed skills in operating water delivery systems, including automated delivery systems is desirable.
  • Adopt an Always Safe approach with the ability to manage and mitigate risks.

How to Apply

Applications should be made online by clicking 'Apply' before midnight Sunday 12 January 2025 or by visiting our website: www.srw.com.au

Please take the time to describe how your knowledge, skills and abilities would make you a suitable candidate for this role as part of your cover letter.

A Position Description for this position can be obtained from this link.

Southern Rural Water is committed to diversity and inclusion in employment and is proud to encourage applications from people of different backgrounds, abilities, ages, genders, gender identities and/or sexual orientations.

Southern Rural Water acknowledges the Traditional Owners of the lands and waters we work with and within, and pay respects to Elders past and present.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact: peopleandculture@srw.com.au