Full Time Limited Term (18 months)
Water Services Band B: $69,758 – $80,726 per annum plus 11.5% statutory superannuation.
Location: Maffra
About Southern Rural Water
Southern Rural Water (SRW) is a Victorian water corporation with nearly 170 staff, managing major dams, weirs, water licencing and more from Mallacoota through to the South Australian border. At SRW, we believe that diversity makes us stronger, and we are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to thrive and contribute to collective success. Through providing a flexible, always safe workplace and promoting employee development, we empower employees to contribute to our strategy of great value for customers and community through excellence in rural water management.
How We Support You
At Southern Rural Water, we recognise and prioritise the wellbeing and fulfillment of our staff members. Here's what we offer to ensure a balanced and rewarding work experience:
- Embrace flexibility: We support various working arrangements including WFH, 9-day fortnights, tailor your work schedule to accommodate for school drop off and pick up hours.
- Generous leave provisions: 15 days sick leave and 14 weeks paid parental leave to support you during life’s important moments!
- Health and Wellbeing: Yearly reimbursement of up to $150 per financial year to support you in physical, mental and financial wellbeing.
- Professional development: We support your growth through a range of internal and external training initiatives and offer study assistance programs to empower you to reach your full potential.
- Employee Assistance Program: Receive comprehensive support for yourself and your family through our employee assistance program.
- Salary Sacrifice: Salary Sacrifice options for vehicles, equipment, and superannuation to enhance your financial benefits.
- See what else we can offer you on our Careers Page!
About the Role
Are you looking for a role where you can play a vital part in delivering water to customers in the Macalister Irrigation District using our advanced SCADA and planning systems? If yes, then the Water System Planner position could be the perfect role for you!
The Water System Planner plays a crucial customer facing role, acting as a primary point of contact between customers and the Water Supply team. The main function of the Water System Planner is to organise, schedule and deliver water to our local farming customers to meet the requirements of our customers and the irrigation system.
This is a multi-functional role working on a rotating roster. Your responsibilities will vary across the year, from office-based planning and reporting to field-based maintenance of irrigation infrastructure when required.
As the Water System Planner, you will assist to resolve customer issues while maintaining a high level of customer service. You will also monitor and report on system performance, identifying any impacts to customer supply and ensuring compliance with operational standards.
As the Water Systems Planner, some of your responsibilities will include:
- Coordinate and plan the successful delivery of customer orders for water in line with Southern Rural Water's business obligations utilising a SCADA and schematic based planning system.
- Develop and maintain effective customer relationships, including providing support and information.
- Resolving customer related service supply issues in an effective and timely manner.
- Be the primary point of contact between customers and field staff for operational issues.
- Work independently and in a self-directed manner.
About you
The successful candidate for this position will be able to demonstrate some of the desired experience and abilities below:
- High level of computer skills, with the ability to become familiar with the Irrigation Planning Module, Network Visualisation programs and SCADA operating systems
- Adaptable and proactive approach to change and working flexibly.
- Strong customer service focus.
- Ability to make independent decisions and prioritise own tasks, to meet performance standards.
How to Apply
Applications should be made online by clicking 'Apply' before midnight Sunday 1 June 2025 or by visiting our website: www.srw.com.au
Please take the time to describe how your knowledge, skills and abilities would make you a suitable candidate for this role as part of your cover letter.
A Position Description for this position can be obtained from this link.
Southern Rural Water is committed to diversity and inclusion in employment and is proud to encourage applications from people of different backgrounds, abilities, ages, genders, gender identities and/or sexual orientations.
Southern Rural Water acknowledges the Traditional Owners of the lands and waters we work with and within, and pay respects to Elders past and present.
We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact: peopleandculture@srw.com.au
